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if you can’t get a cab

Mon, Aug 27, 2007

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Imagine standing in mid-town Manhattan on a clear, blue sky day and not being able to get a cab because there aren’t enough cab drivers! That was my experience in June of 2005 as I waited over 40 minutes trying to get a cab to get to the other side of town for a dinner meeting. It became increasingly clear that not only would I already be late but if I didn’t pursue another mode of transportation I would never make it. So, I decided to take a Rickshaw ride to dinner!

Needless to say, this is something everyone should experience at least once, and maybe not more than once. It was certainly an adventure! The humorous part of this was that as I climbed aboard the Rickshaw and we were pulling away I noticed the cab in front of me was adorned with a bumper sticker that said, “drivers wanted”! Well, that certainly said a lot! Business and tourism in NYC had certainly come back since Sept. 2001 and it was clear that there were not enough drivers to meet demand - again, remember that this was a beautiful, clear day and the temperature was quite pleasant as well.

I had been traveling into Manhattan fairly regularly over the past 7 years and had never experienced anything like this. The additional irony here was that the dinner I was going to was with a major job board - who will remain nameless, and before our dinner had even arrived they dropped the bomb that there pricing would be going up considerably….apparently capitalizing on the current economic growth.

Regardless of the type of business your operating in there is a unique talent dependency required to accomplish the strategic imperatives. Keeping a pulse on market trends and business cycles is critical to building an effective human capital planning strategy. Trends cross industries and can reflect social, economic and political events to influence shifting and evolving patterns that are important to decision making over the short and long-term.

Business cycles are unique by company and/or industry and are critical to effective planning. Aligning with the strategic business directives that are influenced by these trends and mapping to the organization’s planning horizon is the starting point. From here decisions can be made around resource allocation - budget and recruiter talent as examples, talent needs and projections around the known and anticipated skills, knowledge, and experiences for both internal and external talent.

Taking planning to the next step to look at talent needs by level and geography ensures that the recruitment and talent management functions make a valued-added contribution to the competitive positioning of the company.





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This post was written by:

Susan Burns - who has written 22 posts on Cheezhead.

As president and founder of Talent Synchronicity, Susan develops talent strategy solutions through an integrated alignment with core business functions and processes. Susan weaves together technology, social media, branding, P & L experience, and alignment with business directives to create intrinsic value in strategic recruitment and talent initiatives. Susan also serves as executive director for The Future of Talent - a community of senior talent leaders influencing the future of talent strategies to guide their organizations to achieve sustainable and competitive practices. Previously, Susan was Worldwide Talent Acquisition Leader with Waggener Edstrom Worldwide, the second largest privately held PR firm. Susan was responsible for leading and developing a global talent attraction and acquisition function, a workforce planning model, and Agency Executive Board guidance. Prior to Waggener Edstrom, Susan was Operating Vice President of Employment Initiatives and College Relations for Federated Department Stores (Macy's Inc), the parent company of Macy's and Bloomingdales. Susan led the transformation of Federated's recruitment process, employment brand and recruiting technology through a number of key initiatives. Additionally, through her leadership of Federated’s college relations program the company was recognized by Business Week as one of the Top 50 employers for new college graduates. Consulting Services Include: • Integrated Recruitment and Talent Management Strategy Design and Development • Employment Brand Differentiation • Social Media Strategy • Workforce/Talent Planning • Recruitment Leader Development • University Recruitment and Relations Strategy • Recruitment Team Structure and Processes

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